SKYWAY MARK TRADING VENTURE // SOFTWARE STUDIO
STATUS: OPERATIONAL
1. Official Business Identity & Location
- Legal Entity Name: SkyWay Mark Trading Venture
- Trade / Brand Name: SkyWay Mark
- Registered Address: Sixth Floor, 602, Shivam Raj Residency, Ranjan Path, near Panch Mandir, Danapur, Patna - 801503, Bihar, India
- Principal Activities: Engineering high-performance software, developer tools, native mobile engines, and e-commerce plugins (including ZeroBeep Crypto Gateway).
2. Direct Communication Channels
GENERAL & TECHNICAL INQUIRIES
Engineering Desk
Email: [email protected]
For technical troubleshooting, setup assistance, bug reports, and licensing help.
CUSTOMER SUPPORT & ORDERS
Customer Care
Email: [email protected]
For order status, license recovery, domain transfer requests, and general support.
BILLING & PAYMENT DESK
Order Fulfillment
Email: [email protected]
For direct receipt lookup, transaction queries, and payment processing assistance.
3. Operating Hours & Service Level Commitments
- Active Hours: Monday through Friday, 09:00 to 18:00 IST (Indian Standard Time, UTC+5:30).
- Response Commitment: We acknowledge and respond to all customer inquiries within 24 business hours.
- Critical Resolution: Urgent payment delivery or activation issues are prioritized by senior engineers.
4. Self-Service Portal
You can independently check and manage your purchased software licenses, view active domain bindings, and re-generate cryptographic keys 24/7 without waiting for email response by opening the SkyWay Mark Client Dashboard.